Delete your account in the app
- Sign in to FanStand and open Settings from your profile.
- If you want a copy first, choose Export my account data and save it somewhere secure.
- Scroll to Delete account.
- Type DELETE and enter your current password to verify it is you.
- Choose Permanently delete my account.
This permanently closes the sign-in account. Uninstalling the app or signing out alone does not request account deletion.
Cannot access the app?
Email support@fanstand.co.za with the subject FanStand account deletion. Include the account email address and username if known. Send the request from the account email where possible. We will verify ownership before acting and explain any additional steps needed.
Request deletion by emailDo not include a password, verification code or identity document unless a specific, secure verification process has been agreed with support.
What the current deletion flow removes
The sign-in account is deleted. The cleanup process removes the profile, preferences, team follows, predictions and related personal points records, ratings, votes, comments, chat messages, notification registrations and other associated private activity. Account cleanup can continue after you are signed out.
What can remain
Discussion and poll text currently remains with its author link removed. Text or poll options can still identify you if you included personal information. Email us with the relevant content links or details to request its removal, including after deleting the account.
Other users' contributions, their copies of public content, and some moderation, delivery, security and deletion-job records may remain. Infrastructure logs and backups follow the relevant provider's retention process. We do not promise immediate removal from every backup or third-party copy.
Request specific removal or correction
You can contact support@fanstand.co.za to request removal of content or personal information without deleting your whole account. Include enough detail to identify it, but avoid sending unrelated personal information. We may need to confirm your identity and may retain information where legally required; we will explain applicable limitations.
If you are unsure whether cleanup has completed or need confirmation, contact support from your account email. Read the privacy policy for more about your rights and how information is handled.